Contact Us

To submit a query to our Customer Services Team we would first like to know the type of query you are making. Please note we do not have the facility for you to place orders by phone.

Please select from the drop down list below

We love to hear from our customers and welcome your emails and messages. We would much rather spend 5 minutes answering an email than risk you buying the wrong product.

Customer Care Email:

If you are interested in supplying us please use our Supplier Enquiry Email:

Please note that we do not have a telesales facility and we cannot take orders over the phone (which is far less secure than using our websites secure payments facility).

We normally respond to emails within an hour between 9am and 5pm on weekdays.

We are happy to offer general DIY advice and can often help save you money in the long term by suggesting the right product for a specific job.

Our postal address is:

Bamford Trading (UK) Ltd
Unit 2 Windy hollow
Upton Bishop
Ross-on-Wye
HR9 7TT

Customer Care Line: 01989 780660

Something gone wrong? or wish to complain or comment on our site or service? Please feel free to call or email me directly and I'll do all I can to help:

Sam Jones, Managing Director